About Borough Physiotherapy
You're in expert caring hands.
A boutique clinic, providing big results.
At Borough Physiotherapy, you are in safe and qualified hands. We are chartered, fully insured, and licensed under the Health and Care Professions Council (HCPC), ensuring the highest standards of care and professional practice.
We help people recover from injuries, manage pain, and improve movement so they can get back to doing what they love. We see people with a range of issues, including back pain, arthritis, sports injuries, and long-term stiffness.
Borough Physiotherapy is located inside Isofit Gym, Kingston upon Thames. Our treatments focus on relieving discomfort, improving mobility, and preventing future injuries. No gimmicks, no unnecessary treatments—just straightforward physiotherapy that works for you.
Our Methodology
At Borough Physiotherapy, we use an evidence-based, medical approach to assess and treat pain, injuries, and movement dysfunction.
Physiotherapy is a healthcare profession focused on diagnosing, treating, and managing conditions that affect movement and function.
We follow a biopsychosocial approach, meaning we don’t just treat isolated symptoms—we look at the bigger picture. Pain and injury are influenced by multiple factors, including physical health, lifestyle, and daily movement patterns. By addressing these together, we help you recover more effectively and prevent future issues.
Our approach combines hands-on physiotherapy with structured rehab to reduce pain, restore movement, and build long-term strength.
Our Process
At Borough Physiotherapy, we provide individualised, hands-on care combined with rehab strategies designed to get you moving better and feeling stronger.
Our goal is to not just treat pain, but help you move better and stay stronger for the long run.
- Manual therapy – Joint mobilisations, soft tissue techniques, and manipulations to improve movement and reduce pain
- Taping and bracing – To support injured areas and aid recovery
- Exercise rehabilitation – Targeted strength and mobility exercises for long-term improvement
- Strength and conditioning – Progressive training to improve resilience and prevent re-injury in our studio gym.
- Movement training – Helping you move more efficiently and reduce strain on your body
- Mobility and stretching techniques – To restore flexibility and prevent stiffness
- Education and self-management strategies – Understanding your condition and how to manage it
- Training load advice – Preventing injuries related to overuse or sudden changes in activity
- Lifestyle guidance – Identifying contributing factors to pain and referring to other specialists when needed
Our Physio
Meet our physiotherapist.
Clarke Natolie – Chartered Physiotherapist
BSc (Hons), MSc (Pre-Reg), HCPC Registered
“I’m Clarke, a musculoskeletal physiotherapist with experience treating a wide range of patients, from athletes and gym-goers to desk workers and those recovering from injury. While I work with all types of pain and movement issues, I have a particular interest in helping people manage and overcome chronic pain—pain that has lasted longer than expected.”
I understand that persistent pain can be complex, often affecting more than just the body. My approach combines hands-on treatment, rehab-based physiotherapy, and patient education to help people regain movement, confidence, and control over their condition. Whether you’re dealing with long-term back pain, postural issues, or a recurring injury, I take the time to understand your individual situation and create a plan that works for you.
Ask Us
Frequently asked questions.
No. Physiotherapists are primary healthcare professionals, so you can book directly without a GP referral.
Your initial session includes a full assessment to understand your condition, hands-on treatment if appropriate, and a tailored rehab plan with exercises and advice.
It depends on your condition, goals, and progress. Some issues improve in two to three sessions, while more complex cases may require a structured rehab plan over several weeks.
Borough Physiotherapy is recognised by the following private health insurers:
- Aviva,
- AXA Health,
- VitalityHealth,
- WPA
If you plan to use private health insurance, please contact your insurer before booking to confirm that physiotherapy is covered under your policy and to obtain an authorisation number.
You’ll need this number before attending your appointment, and it must be active and valid on the day of your session.
When booking online, simply select ‘Initial Physiotherapy Consult’ as usual.
If your insurer isn’t listed above, you’re still welcome to attend as a self-paying patient. We’ll provide an invoice so you can claim back directly from your provider, if eligible.
If you have any questions about using insurance or need help with the process, feel free to get in touch.
Wear comfortable clothing that allows easy movement. If we’re treating a specific area, it’s best to wear something that provides access—like shorts for knee problems or a vest for shoulder issues.
Yes. If appropriate, your first appointment will include hands-on treatment and advice, along with exercises to start your recovery.
We use a combination of hands-on therapy, exercise rehab, movement retraining, and education to help you recover. We do not offer dry needling, clinical Pilates, or pelvic health physiotherapy.
We see a range of issues, including back and neck pain, sports injuries, joint pain, post-surgical rehab, and chronic pain. See our Common Conditions on the home page for more details.
Yes, we do. Just contact us by email or phone to discuss this.
Borough Physiotherapy is based inside Isofit Gym, Kingston upon Thames. The entrance is at the back of the building. Please note, the clinic is on the lower ground floor and no lift access is available.
There is no on-site parking, but you can park at Asda Kingston upon Thames (142 London Road, KT2 6QL), which is free and a three-minute walk from the clinic.
Please notify us at least 24 hours in advance if you need to cancel or reschedule. A deposit may be required for late cancellations before rebooking.
You can book online, call, or email us.
Contact Us